Tealeaf (acquired by IBM) is a Customer Experience Management (CEM) software company known for its CX line of products and solutions that capture customers’ website interactions from the individual user’s point of view. Tealeaf’s products are used to provide visibility into the online customer experience by analyzing and replaying all the details of a customer’s visit to find site errors or issues and understand the impact that transaction failures have on business processes.

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Investment Date

November 1999


Bill Elmore