People

Padma Rao, Entrepreneur-in-Residence
Padma Rao joined Foundation as an EIR
in February 2012, bringing expertise in
driving revenue growth through customer
acquisition and retention.
A true interdisciplinary executive, Padma’s technical background, analytical
approach, and business acumen have produced impressive results for an array of
companies across industries. Padma was most recently Head of Marketing at Zynga,
building a world-wide customer acquisition and retention, brand, and promotions
operation from the ground up during the company's high growth period from
2009-2011. Notable accomplishments include increasing Zynga’s new customer base
10x while cutting costs 50 percent and building one of the top 10 largest email
programs in the world with unprecedented CTR at scale.
Prior to Zynga, Padma served as Director of Strategy and Analytics at Sephora/LVMH,
where she managed the e-commerce P&L. Through her efforts to identify brand-specific
strategic opportunities, increase buyer conversion and user satisfaction, and
establish robust analytics to drive all online marketing activities, she grew
revenue by 30 percent and profit by 10 percent. Padma also held marketing roles
at Netflix and Gap, where she acquired deep experience in e-commerce and CRM.
She designed and refined customer acquisition programs, while building predictive
models to assess marketing vehicles, isolate drivers of churn, and increase ROI
through customer analytics.
Padma started her career in engineering across the entire stack, including roles
as an ASIC software engineer, a database architect, and a web developer for organizations
like Alcatel-Lucent, Calix Networks, and the Georgia Tech Research Institute.
She holds MS degrees in Computer Science and Chemistry from Georgia Tech, and
a BA in Economics and Chemistry from the University of Arizona.
Padma is most passionate about bringing innovative products to market and building
great companies. She is a natural mentor and coach, and is delighted to offer
her experience and enthusiasm in supporting the visionary entrepreneurs and their
startups.
Email: prao@foundationcapital.com